Please read these terms before using Allensville Store.
These terms explain how orders, payments, delivery, pickup, product availability and customer responsibilities work when shopping with Allensville Store.
Quick Summary
1. Acceptance of Terms
By accessing this website, browsing our products or placing an order with Allensville Store, you agree to these Terms of Service.
If you do not agree with these terms, please do not use the website or place an order.
2. About Allensville Store
Allensville Store sells books, groceries, accessories and everyday essentials. Our store is located at 1111 Lakeside Road, Ashaley Botwe, Accra, Ghana.
Customers may shop online and choose available pickup or delivery arrangements depending on their location.
3. Product Information
We try to provide accurate product names, prices, descriptions, categories and availability information. However, errors may occasionally occur.
Product images may vary slightly from the actual item, especially where supplier images, placeholder images or updated packaging are used.
4. Product Availability
Product availability may change without notice. An item shown on the website may become unavailable, out of stock or delayed before your order is processed.
If an ordered item is unavailable, Allensville Store may contact the customer to discuss replacement options, delays or other available solutions.
5. Pricing
Prices are shown in Ghana cedis unless otherwise stated. Prices may change without prior notice.
Delivery fees, pickup rider fees, terminal transport charges and similar costs are not included in product prices unless clearly stated.
6. Orders
Customers are responsible for reviewing their cart before checkout, including product names, quantities, prices, contact details and delivery information.
Allensville Store reserves the right to contact the customer to confirm order details before processing or dispatch.
7. Payments
Orders must be paid for through the available payment methods shown at checkout or through any approved payment arrangement confirmed by Allensville Store.
An order may not be processed, packed, released, delivered or sent to a terminal until payment has been confirmed.
8. Delivery & Pickup
Customers may choose store pickup, Accra delivery or outside-Accra terminal delivery arrangements where available.
- Accra delivery may be handled through third-party delivery services.
- Outside-Accra orders may be sent through bus terminal delivery arrangements.
- Delivery fees, pickup rider fees and terminal charges are paid by the customer unless clearly stated.
Please read our Delivery Policy for more details.
9. Returns & Refunds
Returns and refunds are limited because Allensville Store sells books, groceries, consumables, accessories and personal-use items.
Customers should read our Refund & Returns Policy before placing an order. Refund requests are reviewed and are not automatically approved.
10. Customer Responsibility
Customers are responsible for providing accurate names, phone numbers, email addresses, delivery details and pickup instructions.
Allensville Store will not be responsible for delays, failed delivery or order issues caused by incorrect information, unreachable customers or wrong addresses.
11. Website Use
Customers agree not to misuse the website, attempt unauthorized access, submit false information, interfere with website security or use the website for fraudulent activity.
12. Account Use
Customers who create accounts are responsible for keeping their login information secure. Allensville Store is not responsible for account misuse caused by shared or compromised login details.
13. Changes to These Terms
Allensville Store may update these Terms of Service from time to time. Updated terms will be posted on this page.
Continued use of the website after changes are posted means you accept the updated terms.
Questions about these terms?
Contact Allensville Store on +233 544 02 0550 before placing your order if you need help understanding these terms.
