Privacy Policy

How Allensville Store handles customer information.

This Privacy Policy explains what information we collect, why we collect it, how we use it and how customers can contact us about their information.

Privacy Summary

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Order information We collect details needed to process orders, pickup and delivery.
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Data protection We take reasonable steps to protect customer information.
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Customer support Customers can contact us with questions about their information.

1. Introduction

Allensville Store respects customer privacy. This Privacy Policy explains how we collect, use, store and protect information provided when customers use our website, place orders, contact us or create an account.

By using our website or placing an order, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We may collect information that customers provide directly when using the website, placing an order, creating an account or contacting Allensville Store.

  • Name and contact details
  • Email address and phone number
  • Billing and delivery address
  • Order details and product selections
  • Payment confirmation and transaction-related details
  • Account login details where accounts are created
  • Customer messages, order notes or delivery instructions

3. How We Use Your Information

Customer information is used to process orders, confirm payments, arrange pickup or delivery, provide customer support and improve the shopping experience.

  • To process and fulfil orders
  • To contact customers about orders, pickup or delivery
  • To confirm product availability where necessary
  • To manage customer accounts and order history
  • To respond to enquiries, complaints or feedback
  • To comply with legal, accounting or business record requirements

4. Payment Information

When online payment is enabled, payments may be processed through trusted third-party payment providers. Allensville Store does not need to store full card details on the website.

Payment providers may collect and process information needed to complete transactions, verify payments and prevent fraud.

5. Delivery and Third-Party Services

Where delivery is required, customer name, phone number, delivery location and order details may be shared with delivery riders, transport services or terminal delivery providers only as needed to fulfil the order.

Customers should ensure their contact and delivery information is accurate before placing an order.

6. Customer Accounts

If customers create an account, the website may store account details, billing details, shipping details and order history to make future orders easier.

Customers are responsible for keeping their login details secure and should contact Allensville Store if they suspect unauthorized access to their account.

7. Cookies and Website Data

Our website may use cookies and similar tools to support shopping cart functions, checkout, customer accounts, website security and general website performance.

Customers can control cookies through their browser settings, but disabling cookies may affect some website features such as cart, checkout or account login.

8. Data Protection and Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss or disclosure. However, no website or online system can be guaranteed to be completely secure.

Customers should also protect their account passwords and avoid sharing sensitive information through insecure channels.

9. How Long We Keep Information

We may keep customer information for as long as necessary to process orders, provide customer support, maintain business records, resolve disputes and meet legal or accounting requirements.

Customers may contact us if they have questions about their stored information.

10. Customer Rights

Customers may contact Allensville Store to request information about personal data connected to their orders or account, to ask for corrections, or to raise privacy-related questions.

Some requests may be subject to identity verification, legal obligations, order records or business record requirements.

11. Marketing Messages

Allensville Store may contact customers about orders, product availability, delivery or customer support. Marketing messages, where used, should be sent with customer consent or where permitted by applicable rules.

Customers may contact us if they no longer wish to receive promotional messages.

12. Links to Other Websites

Our website may contain links to other websites or third-party services. Allensville Store is not responsible for the privacy practices, security or content of external websites.

13. Changes to This Policy

Allensville Store may update this Privacy Policy from time to time. Updates will be posted on this page. Continued use of the website after updates means you accept the revised policy.

Privacy questions?

Contact Allensville Store on +233 544 02 0550 if you have questions about your information, account or order data.

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